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Privacy Policy 2024

Privacy Policy

Cartagena AS is committed to protecting personal data at all times and processes personal information in accordance with applicable laws. This may include information about our own employees, customers, suppliers, or others who contact us via our website. Personal data refers to information and assessments that can be linked to you as an individual. This privacy policy describes what personal data Cartagena AS receives and collects when you order and use services from Cartagena AS, and what Cartagena AS does to protect this information. By ordering and using our services, you agree that Cartagena AS processes personal data in accordance with this privacy policy and the applicable frameworks at all times. Cartagena AS is responsible for the company’s processing of personal data.

Collection of Information via Website

When you submit a form through our website, it should be clear what you are registering for. Cartagena AS will only use the information you provide for the specific purpose indicated on the form you have submitted. All information registered via forms, chat dialogues, and other entries on the website will be stored locally in Cartagena AS’s information systems. This data will be stored, managed, and possibly deleted either upon your request or when the processing is no longer necessary.

Registration and Collection of Personal Data

Cartagena AS processes the personal data you provide when you register with us, as well as information you voluntarily share, such as when you fill out a form on our website and provide your name, email, phone number, company, etc.

What Is Personal Data Used For?

Cartagena AS uses personal data to provide the services you have registered for. The personal data is used to manage your customer relationship, complete service delivery, and handle billing. Therefore, Cartagena AS processes personal data with consent or to fulfill contractual obligations, in accordance with applicable laws.

Data Storage 

Cartagena AS stores personal data in compliance with applicable laws and continuously takes measures to ensure confidentiality, availability, and integrity. Your personal data will only be retained as long as Cartagena AS has a legal basis and a necessary need to store the information. When Cartagena AS no longer has a legal basis or a need for storing personal data, the information will be deleted or anonymized. The data is secured through encryption, access control, and internal document security procedures.

Some of Cartagena AS’s internal systems are hosted in cloud services. These are managed by providers under data processing agreements that regulate the handling of the information.

Your Rights

You have the right to access the information that Cartagena AS has registered about you at any time. You can also request correction or deletion of personal data in accordance with applicable laws. 

If our processing is based on your consent, you can withdraw this consent at any time. 

We will respond to requests from individuals without undue delay. Requests regarding the above can be directed to Cartagena AS. If you believe there is a violation of personal data regulations, you have the right to file a complaint with the Norwegian Data Protection Authority (Datatilsynet). 

Revision of the Privacy Policy 

Cartagena AS may update this privacy policy if

  1. The processing of personal data changes.
  2. Revisions are deemed necessary due to changes in laws or regulations issued under the law.

Cartagena AS will make any changes clearly visible, but we generally recommend that you review this privacy policy periodically when visiting our websites.